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Shipping and Return Policy
Free Shipping Policy
We offer free ground shipping to the lower 48 US States on orders over $100. On orders under $100, we offer a flat rate, $9.95 ground shipping. For Alaska, Hawaii, Puerto Rico, Guam, USVI, and other US Territories, we will contact with the shipping cost, prior to charging your card. Expedited shipping is available for an additional charge. We do not ship internationally.Free Returns Policy
All returned items must in new condition, uninstalled, and in the original packaging with any and all components included. You must contact MarineStereo.com to obtain an RMA before returning any product. We offer free returns and we will provide a return shipping label within 30 days of item receipt. After 30 days of item receipt, the customer is responsible for paying for return shipping.If the item has been installed, is not in new condition, not in the original packaging, or does not have all included components, including the owner's manual, a 20% re-stocking and re-packaging fee will apply. If the returned items are determined to be damaged and not covered by warranty, we will be unable to process your return and you will be responsible for paying for shipping back to you.
Refunds are issued to your original payment method. No returns after 90 days. Store credit only on refunds after 60 days.
60 Day Satisfaction Guarantee
We back all of our products with a 60 day satisfaction guarantee. The 60 day window is from the date of purchase. If you are not happy with what you purchased, we will work with you to exchange your products for a product that will meet your needs. If the value of the exchange is more than the value of the items covered by the guarantee, the customer is responsible for the difference. If the value of the exchange is less than the products that are covered under the guarantee, the difference will be refunded as store credit. If you are not happy with your product(s), please contact sales@marinestereo.com. We will work with you to find you products that meet your needs. We want you to be happy.Shipping and Return Policy
Shipping Rates | |
---|---|
Ground - Continental United States Lower 48 States | |
Orders $0-99.99 | $9.95 |
Orders $100+ | Free |
Express Shipping | |
1 Day | $89.95 |
2 Day | $59.95 |
3 Day | $44.95 |